Throughout this document, “we”, “us”, “our”, “ours” refer to OLAMOR. Wherever we have said ‘you’ or ‘your’, this means YOU.
OLAMOR is committed to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations in India or outside also.
The information we gather from you, personal or otherwise, is used to register you on our portal, verify your identity to permit you to use the app and other programmers, undertake transactions, communicate with you, convey any promotional offers, services or updates associated with OLAMOR, and generally maintain your accounts with us.
Before gathering information from you, OLAMOR ask for your permission and disclose our all information related to data collection and privacy.
OLAMOR receive and store information whenever you interact with us. OLAMOR may also receive/store information about your location and your mobile device, including a unique identifier for your device. OLAMOR may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
OLAMOR do not disclose any information with third party for the protection of your identity. We store data only for the use of your convenience so that we can provide you more smooth process and can intimate y0ou regarding various kind of offers and other information time to time.
COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES
Cookies are small text files that are placed on your computer by websites that you visit. Similarly, there are other types of trackers used. Likewise, Mobile Apps use requisite permissions and SDKs. These are used to make Websites & Apps work, or work more efficiently, as well as to provide information to the owners of the website/ App.
Below are the categories of cookies used on our website along with a description of what they are used for
These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us.
If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.
These cookies are used for remembering things like:
• Your user ID on the log on page
• Your region or country
• Your preferred language
• Accessibility options like large font or high contrast pages
Entity is not sharing any data with any third party, however at the time of making payment through any payment gateway you are accepting to share your details to third party; hence OLAMOR is not responsible for any kind of data breach which you have given to any third party.
The refund will be done In the same manner as the delivery. The product shall repacked in the same packaging received in same manner, In case if it is found that package or product is not in same manner as sent, entity has right to cancel its refund amount. Same delivery partner will manage the refund and a refund should be requested within 10 days of the delivery. Once the product is received and in a fit condition the refund amount will be processed within 7 working days.
After reviewing your return request, we will send our courier partner to pick up the products delivered to you. Currently our shipping partner is Delhivery and all shipping is subject to the terms and conditions of Delhivery.
In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner.
After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.
Under what conditions can I return/ replace my product?
• Wrong product delivered
• Expired product delivered
• Damaged product delivered – Physical damage/ tampered product or packaging
• Incomplete order – missing products
OLAMOR reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.